Effective Date: September 24, 2025

S&G Resources INC (“Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit sgresources.com, contact us, request product information, purchase materials, or otherwise interact with our business.

“Personal information” means information that identifies, relates to, or can reasonably be linked to an individual. This may include business contact information, such as an employee’s name, work email address, and direct telephone number.
 

1. Scope of This Policy
 

This Policy applies to personal information collected through our website and our sales, purchasing, customer service, marketing, and supplier relationships.
 

It does not apply to employee or job applicant information covered by separate notices, or to third-party websites and services operating under their own privacy policies.
 

Additional privacy notices may apply to particular services or activities. Where an additional notice addresses a specific activity, that notice supplements this Policy.
 

2. Information We Collect
 

The information we collect depends on how you interact with us.
 

Contact and Business Information

We may collect your name, job title, company name, business address, email address, telephone number, and other information you provide when communicating with us.
 

Inquiries and Communications

We may collect information included in quotation requests, sample requests, contact forms, emails, customer service inquiries, surveys, and other correspondence. This may include product interests, application requirements, and communication preferences.
 

Account and Transaction Information

If you establish an account or purchase products, we may collect billing and shipping information, order history, account identifiers, payment status, tax exemption documentation, and information needed to administer your account.
 

If you apply for business credit, we may collect relevant credit application information and trade references. Any additional personal information required for a personal guarantee or credit review will be addressed through the applicable application process.
 

Payment information may be handled by a payment processor, financial institution, or other authorized provider. Please do not send payment card details or sensitive financial information through ordinary email or general website contact forms.

Website and Device Information
 

When you visit our website, we may automatically collect information such as:

• Internet Protocol (IP) address and approximate location derived from it.

• Browser type, device type, and operating system.

• Pages viewed, referring websites, and dates and times of visits.

• Interactions with website features and technical error information.

• Cookie identifiers and similar online identifiers, where used.

Information from Other Sources
 

We may receive business contact information from your employer, colleagues, suppliers, referral partners, trade events, publicly available business sources, or service providers supporting our business activities.
 

Please provide another person’s information only when you are authorized to do so.

3. How We Use Information
 

We use personal information for the following purposes, as relevant to our relationship with you:
 

• Responding to questions and providing product information, quotations, samples, and technical documentation.

• Processing orders, payments, shipments, returns, and product claims.

• Establishing and administering customer and supplier accounts.

• Coordinating with manufacturers, warehouses, carriers, and other fulfillment partners.

• Providing customer service and communicating about availability, delivery, and account matters.

• Sending relevant product updates and marketing communications, subject to applicable requirements and your choices.

• Understanding customer needs and improving our website, products, and services.

• Maintaining records for accounting, tax, credit, and business administration.

• Protecting our systems, detecting fraud, and investigating unauthorized activity.

• Managing product traceability, safety notifications, and recalls.

• Complying with legal obligations and establishing, exercising, or defending legal claims.
   

If we need to use information for a materially different purpose, we will provide additional notice and obtain consent where required.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies. Cookies are small files stored on your device that help websites function and remember information about your visit.
 

Depending on the tools enabled on our website, these technologies may support:

• Essential functions: Security, navigation, form submission, and account access.

• Preferences: Remembering settings or choices.

• Analytics: Understanding website traffic and identifying areas for improvement.

• Advertising: Measuring marketing campaigns or supporting targeted advertising, if used.

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You can manage cookies through your browser settings and, where available, through [Cookie Settings link]. Blocking certain cookies may affect website functionality.
 

Where applicable law requires consent for particular technologies, we request that consent before using them. Where required, we recognize applicable browser-based opt-out preference signals, such as Global Privacy Control.

5. How We Disclose Information
 

We may disclose personal information to the following categories of recipients for the purposes described in this Policy.

Service Providers

We work with providers that support website hosting, information technology, customer relationship management, payment processing, accounting, email delivery, analytics, and other business functions.

These providers receive information needed for their services, subject to appropriate contractual restrictions and applicable legal requirements.

Suppliers and Fulfillment Partners

We may share relevant contact, order, and delivery information with manufacturers, suppliers, warehouses, carriers, customs brokers, and other partners to fulfill orders, provide support, or address product concerns.

For example, a carrier may receive a delivery contact’s name, telephone number, and shipping address.

Professional Advisers

We may disclose information to attorneys, accountants, auditors, insurers, and other advisers when necessary for their professional services.

Legal and Safety Purposes

We may disclose information when reasonably necessary to comply with applicable law or valid legal process, protect rights or safety, investigate suspected fraud, or respond to product-safety concerns.

Business Transactions

Information may be disclosed in connection with a proposed or completed merger, acquisition, financing, reorganization, or sale of business assets, subject to appropriate confidentiality protections and applicable law. At Your Direction We may disclose information when you request or authorize us to do so.

6. Sale, Sharing, and Targeted Advertising

The company does not sell information or target information for advertising.

7. Marketing Preferences

You may unsubscribe from promotional emails by using the unsubscribe link in the message or contacting us at info@sgresources.com

After you opt out of marketing, we may still send nonpromotional communications about orders, deliveries, payments, account administration, product safety, or other ongoing business matters.

Where consent is required for a particular marketing activity, we will obtain it. You may withdraw that consent as permitted by applicable law.

8. Retention of Information

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, unless a longer period is required or permitted by law.

Retention periods depend on the type of information, the nature of our relationship, and requirements relating to accounting, taxes, product traceability, warranties, dispute resolution, and legal compliance.

For example, transaction records may need to be retained longer than a routine website inquiry. We may retain limited suppression records to respect a request not to receive marketing.

When information is no longer needed, we delete it, deidentify it, or otherwise dispose of it according to our retention procedures and applicable requirements.

9. Information Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, and destruction.

No method of internet transmission or electronic storage is completely secure. We therefore cannot guarantee absolute security.

If you maintain an account with us, keep your login credentials confidential and notify us promptly of suspected unauthorized access.

10. Your Privacy Rights

Depending on where you live, the laws that apply to our business, and the nature of the information involved, you may have the right to:

• Confirm whether we process your personal information.

• Access personal information and obtain information about its use and disclosure.

• Request correction of inaccurate information.

• Request deletion of information, subject to applicable exceptions.

• Obtain a portable copy of certain information.

• Opt out of a sale of information, certain sharing, or targeted advertising.

• Limit certain uses or disclosures of sensitive personal information.

• Opt out of certain profiling used for legally or similarly significant decisions.

• Withdraw consent where processing is based on consent.

• Appeal a decision regarding a privacy request, where applicable.

These rights are subject to applicable conditions and exceptions. We will not unlawfully discriminate against you for exercising them.

Submitting a Request

Contact us at info@sgresources.com or use 508.359.7771. Please describe your request and provide sufficient information for us to locate relevant records.

We may need to verify your identity and, where relevant, an authorized agent’s authority. Verification requirements will depend on the nature of the request and the sensitivity of the information. Please do not send government identification documents unless we request them through an appropriate process.

We will respond within the time required by applicable law. If we cannot fulfill a request, we will explain the reason to the extent required.

Where an appeal right applies, you may appeal by contacting [Appeal Email Address or Form] and identifying the decision you would like reviewed.

11. State-Specific Disclosures

Residents of certain U.S. states may be entitled to additional disclosures and rights.

Any applicable state-specific supplement forms part of this Policy.

12. International Visitors

We are based in the United States. Your information may be processed in the United States and other countries where our service providers operate. Privacy laws in those countries may differ from those in your location.

Where applicable law requires safeguards for international transfers, we will use the required safeguards.

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13. Children’s Privacy

Our website and business services are directed to business professionals and are not intended for children under 13.

We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us so we can investigate and take appropriate action.

14. Third-Party Websites and Services
 

Our website may contain links to third-party websites, including manufacturers, industry resources, and service providers.
 

Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
 

15. Changes to This Policy
 

We may update this Policy to reflect changes in our practices, services, or legal requirements. The revised version will be posted on this page with an updated effective date.
 

For material changes, we will provide additional notice and obtain consent where required by law.
 

16. Contact Us
 

For questions about this Policy or our handling of personal information, contact: S&G Resources INC at info@sgresources.com | 508.359.7771

Email: [Privacy Email Address]
Phone: [Phone Number]